Category: Crisis Communications
Is Your Crisis PR Plan Still in a 3-Ring Binder?
When the 2011 earthquake shook cities along the East Coast, offices were evacuated and workers found themselves outside texting and trying to make calls on overloaded networks. One company we worked with,…
Continue readingUse Crisis Levels to Prepare for the Unknown
There was the gruesome death by snowplow at the ski resort parking lot. Accusations of mismanagement at a Washington, D.C. attraction. An executive’s insider trading. Sexual harassment at a private school. Carbon…
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Own the Situation or Let it Own You
Nearly everyone has a cell phone in their pocket and that means you better be extra ready for the spotlight if something goes wrong. Just ask anyone in public health or national…
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Connecting with Higher Ed Media
I was fortunate to join more than 200 communicators from 163 colleges and universities in D.C. recently for the 29th annual College Media Conference organized by JD/PR client Council of Independent Colleges and…
Continue readingNew Reality of Crisis PR: Anyone with a Cellphone Becomes a ‘Reporter’
Activists and average citizens with their smartphones have radically changed the field of crisis communications. It used to be relatively easy to control a message during a crisis, says Ed Tobias, formerly with the…
Continue readingOn a Social Media Panel with CNN Commentator and Washington Post Editor
I’m looking forward to being part of a panel on crisis communications and social media Nov.3 that will bring attendees the latest thinking on how news organizations are using tools such as…
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